Thank you for coming by today to discuss your Costco Case Analysis and your previously submitted case analyses. I am very disappointed in this situation, especially since you are a last semester senior and at the end of your academic career here at Montana State University (MSU). The trust between you and me and the trust between you and your classmates in BGEN 499, Section 2 (Business Strategy) has been seriously breached. Integrity and ethics are a very important and serious component of business and of life in general. It is imperative that you leave MSU with a deep, sincere and genuine appreciation and understanding of business ethics. The practice of business is mostly a self-regulated game—there is no referee on the court constantly watching us. We must be disciplined players in the game of business, especially in ethics. From my experience and in my opinion, it is the only way to play the game of business. There will be temptations along the road, they must be avoided, always. Within this context, I take your breach of the Jake Jabs PRIDE Code of Excellence and the MSU Code of Student Conduct seriously. Thus, there must be meaningful consequences. After considerable thought and consternation, I have decided to give you a failing (F) grade for the course for the semester. I believe, but am not totally certain, that you can still withdraw from the class. This may be your best course of action at this point, and I will sign any necessary withdrawal form (although I believe you will need a few other signatures as well). I believe you can retake the class over the summer, possibly online.
[Student], I am personally disappointed and distraught by this situation. This is, by far, my most unpleasant experience as a professor here at MSU. I give my heart and soul to my students (as do most of my colleagues) and, in exchange, there are expectations, reasonable expectations. I have not taken this situation lightly.
I hope this is a learning experience for you and that you stick with the ethical high road going forward, in business and in life.
All the best,
April 10, 2020, Cameron, Montana. I had a small victory today—I received an insurance claim check for $1,034.31 from Travelers Indemnity Company. I have been battling with Travelers since September. There was a fire in the apartment above our NYC apartment and we had some water damage. The fire was caused by our neighbor’s general contractor who was insured by Travelers. Travelers was difficult and simply passive aggressive from the beginning. After several months of aggravating non-sense, I finally made peace with a Traveler’s insurance adjuster by the name of Dan S., and he agreed to reimburse me (I did explain to him that I received three estimates for the repair and went with the least expensive). I thought I was done. But at this point, Dan informed me that he was now handing me off to Karen Q. in Travelers’ Long Island Office. The passive aggressiveness began anew. Karen proceeded to send me the most one-sided legal release. I asked to make two small, reasonable changes—clarifying the event that caused the damage and putting a time on the payment from them to me. She said absolutely not. No changes are allowed. I made the changes nevertheless, notarized the release and emailed it to Karen. Karen quickly informed me that Travelers was rejecting my signed release. No surprise. I waited 60 days and then sent a demand letter to Travelers’ registered agent in Helena, Montana (Travelers does business in Montana so they have a registered agent here) and also emailed the demand letter to Karen in Long Island. She again informed me that they were rejecting my release and were not reimbursing me unless I signed the unaltered release. At this point, I informed Karen that I will be filing a civil action against Travelers in our county seat, Virginia City (population 207), Madison County, Montana and that Travelers is welcome to come to the court house and explain to the judge why they will not accept my two small, reasonable changes. Recalling my first-year law school civil procedure class, I was confident that Madison County had jurisdiction over Travelers in this situation. I explained this to Karen. Karen told me that I was wrong, I had to bring the action in New York, but that she would check with Travelers’ legal counsel in the morning. The next morning, Karen sent me a polite but curt emailed to inform me that Travelers was accepting my modified release as submitted and that she would be sending me a check in short order. Today I received a check! Still getting a return on my law school education. . Travelers has to be one of the worst companies I have ever dealt with. They are difficult to say the least.